Monthly Archives: March 2015

Where You Hang Your Hat

And, like that, I’m now stupendously in debt (translation: I just bought a house). Advertisements

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RIP Terry Pratchett (I’m getting really tired of writing these)

It was only about two weeks ago that we lost Leonard Nimoy and now the news has come that Sir Terry Pratchett has passed. Terry was sick with a form of Alzheimer’s, a disease he had struggled very hard against. … Continue reading

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The Finest Three-Year Old Blasphemy

Me: Connor, go to the table now please. Connor: Ok, ok! Cheesus! Me, pausing, because that kind of blasphemy isn’t common in our house: Connor…what did you just say? Connor: Cheesus. Me: Who is Cheesus, Connor? Connor: You know, Cheesus. … Continue reading

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What Good Customer Service Looks Like

For most of my life I’ve worked in some sort of customer service capacity. My first job was for a sandwich shop called Togo’s and from there I’ve worked in phone centers and HR (which, IMO, is best approached as … Continue reading

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